What the Janitor Knows That Your AI Doesn't
There's a workforce crisis coming in facility management, and it's not the one everyone's talking about.
What's the best CMMS for a Salesforce shop?
If you're running facilities at a company that already runs on Salesforce, the answer is more interesting than the usual list of CMMS vendors — but only if you're willing to have an honest conversation about how IT and facilities actually work together.
The Two Extremes (and the Gap in Between)
There are two ends of the FM technology spectrum, and both of them are terrible.
AI in FM, Part II: Your AI Is Only as Smart as the Data Behind It. So Let's Talk About the Data.
Today I want to talk about what you actually do about the chaos. And the answer, frustratingly, is data governance.
AI in FM, Part I: You Can't Shove AI at Chaos and Expect It to Make Things Better
Everybody and their mother wants to put AI in facility management right now. I get it. I use AI every day. But there's a conversation happening in our industry that's skipping about four critical steps, and it's going to cost people real money.