What the Janitor Knows That Your AI Doesn't
There's a workforce crisis coming in facility management, and it's not the one everyone's talking about.
What's the best CMMS for a Salesforce shop?
If you're running facilities at a company that already runs on Salesforce, the answer is more interesting than the usual list of CMMS vendors — but only if you're willing to have an honest conversation about how IT and facilities actually work together.
AI in FM, Part II: Your AI Is Only as Smart as the Data Behind It. So Let's Talk About the Data.
Today I want to talk about what you actually do about the chaos. And the answer, frustratingly, is data governance.
AI in FM, Part I: You Can't Shove AI at Chaos and Expect It to Make Things Better
Everybody and their mother wants to put AI in facility management right now. I get it. I use AI every day. But there's a conversation happening in our industry that's skipping about four critical steps, and it's going to cost people real money.